Política de reembolso

Return Policy

We accept returns within 5 days of receiving delivery.
Returned items must be in new, unused, and undamaged condition, and shipped back in their original protective packaging to ensure they arrive safely.

Customers are responsible for return shipping costs.
To support sustainable pricing and reduce waste, we limit returns to 2 items per customer per calendar year.

Final Sale: Clearance, discounted, custom, and sale items are not eligible for return.

To start a return, please contact us at hello@keelson.co with your name and order number.


Cancellations

We do not accept cancellations once an order has been placed.