We accept returns within 7 days of receiving delivery.
When sending back a return: Items must be in new, undamaged and unused condition. They also must be returned in original, protective packaging to ensure your return arrives safe and sound. The return shipping cost is the responsibility of the customer.
Final Sale: Clearance and sale items cannot be returned.
To start the return process, please reach out to us via email at hello@keelson.co with your name and order number.
Why the new returns policy? These fees allow us to keep our prices sustainable. We always want to reduce waste, recycle, and donate where we can.
We limit the number of returns per customer to 2 items in a calendar year.
When sending back a return: Items must be in new, undamaged condition. They also must be returned in original, protective packaging to ensure your return arrives safe and sound.
Final Sale: Clearance, discounted and sale items cannot be returned.
To start the return process, please reach out to us via email at hello@keelson.co with your name and order number.
Cancellations - We do not accept cancellations.
